Returns & Exchanges

At QUTOYS, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; we will notify you via email once your refund or exchange has been processed.